Privacy Policy

Introduction

Welcome to EventfullyManaged ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event management platform, including its web application and attendee experience (collectively, the "Platform").

By using EventfullyManaged, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Platform.

Information We Collect

Personal Information

• • Account Information: Name, email address, phone number, and password
• • Profile Information: Profile picture, organization, role, and preferences
• • Event Information: Event details, agendas, attendee lists, and registration responses you create or upload
• • Registration Information: Attendee details, ticket selections, and custom registration answers
• • Payment Information: When you buy or sell tickets, payment is processed by our payment partners; we store only the records needed for orders and receipts.

Usage Information

• • Location Data: Approximate location where you allow it, for features such as venue maps and time zones
• • Device Information: Device type, operating system, unique device identifiers
• • Usage Data: Pages viewed, sessions registered, and how you interact with events
• • Communication Data: Event communications and support interactions

How We Use Your Information

• • Service Delivery: To run your events — registration, ticketing, scheduling, check-in, and engagement
• • Payment Processing: To process transactions securely
• • Communication: To send event updates, reminders, and important notifications
• • Personalization: To provide customized recommendations and improve user experience
• • Safety & Security: To verify identities, prevent fraud, and ensure platform safety
• • Analytics: To understand usage patterns and improve our services
• • Legal Compliance: To comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

• • With Service Providers: Payment processors, cloud storage providers, analytics services
• • Between Participants: Limited information shared between organizers and attendees to run an event (for example, attendee networking where you opt in)
• • For Legal Reasons: When required by law or to protect our rights and safety
• • Business Transfers: In case of merger, acquisition, or sale of assets
• • With Consent: When you explicitly agree to share your information

Data Security

We implement industry-standard security measures to protect your information:

• • Encryption of data in transit and at rest
• • Secure TLS connections
• • Role-based access controls and authentication
• • Payment handling by reputable, compliant payment partners
• • Ongoing monitoring and least-privilege access

Your Rights and Choices

You have the following rights regarding your personal information:

• • Access: Request a copy of your personal data
• • Correction: Update or correct inaccurate information
• • Deletion: Request deletion of your account and associated data
• • Portability: Receive your data in a structured, machine-readable format
• • Opt-out: Unsubscribe from marketing communications
• • Consent Withdrawal: Withdraw consent for data processing where applicable

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• • Essential Cookies: Required for platform functionality
• • Analytics Cookies: Help us understand usage patterns
• • Preference Cookies: Remember your settings and preferences
• • Marketing Cookies: Deliver relevant advertisements

You can manage cookie preferences through your browser settings.

Children's Privacy

EventfullyManaged is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When information is no longer needed, we securely delete or anonymize it.

Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes through the Platform or via email. Your continued use of EventfullyManaged after changes indicates acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Grievance Officer

In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below: